~ Suggested Purchase Minimums ~ Shipping Info ~ Payments by MAIL ~ Catalogue Policy ~ Privacy Statement ~ Customer Comments ~ Return Policy ~ E mail me ~ Delivery Responsibility ~ Insurance Policy ~
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Ordering Info
CRYSTAL COVE strives to ship your order via PRIORITY mail within one business day!
Look for it within 2-3 business days from my confirmation e-mail.
Thank you everyone for a great year!
Please do not request special or emergency shipping, or using any carrier other than the US Postal Service.
And remember, EVERY day is a great time to give great gifts!
It's ALWAYS a great time to be generous to your friends and family!!:) Here's my special fun offer.. With your order, I would like to offer a free! small prism (my choice) for helping me discover the most effective ad, link, or search engine which led you to find me. If you would like your gift from CRYSTAL COVE, with your order, please relate to the best of your ability, the "path" you surfed to locate my website. You must at least tell me the last link you clicked on which brought you to CRYSTAL COVE, OR indicate if a friend or business card prompted you to visit! GO AHEAD.. ORDER! Make ANY day a special day! |
PRISCILLA PRISMS
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Join me on FACEBOOK to receive personal notices of web specials!
See Priscilla's Prisms and Pewter in PERSON
in the scenic Pennsylvania Dutch
countryside!
 ROOT'S Country Market |  |
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CRYSTAL COVE gladly ships gifts to your friends and family!
When ordering, in addition to YOUR address/phone,
be sure to give your friends mailing address
and mention you'd like me to include a festive card from "you"!
Priscilla Prisms values your input~
Why not take a moment a fill out her mini-poll?
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U.S.A. Customers (and US Military) only! |
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No matter which form of payment you prefer, please use the convenient shopping cart to choose your items! |
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Most orders are shipped within 24 hours of receiving payment! Orders received Friday to Sunday will be shipped Monday! If any item(s) are not in stock, you will be notified within 24 hours of your order. CHECK YOUR EMAIL, please!! |
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Crystal Cove now has a SSL SECURED shopping-cart system! Just click on the "Add to Cart" button under each item, no matter what form of payment you will use. In many cases you will have the option of color or size choices ... please fill them out. |
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You also have opportunities all along the way to change or delete your order. |
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When you "View" your shopping cart, you may click on the item(s) listed and revisit that page, so you never get lost in Crystal Cove! There's a "View" button on the bottom of every page. |
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To use your VISA, MASTERCARD, or AMERICAN EXPRESS card, just click on "CHECK OUT" when you're ready and carefully follow the steps listed. |
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If you decide you want to pay by MONEY ORDER or CASHIERS CHECK by U.S. mail (no personal checks, please)... click HERE! |
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Purchase Amounts & Shipping
- Of course, Crystal Cove would love orders (any kind or combination of merchandise) of at least $25.00,
but will gladly ship orders amounting to less if that's really all you need.
Your postage fee will be determined on your e-receipt by an automatic interface with the U.S. Postal Service website!
Crystal Cove does not impose any handling fees!
Crystal Cove ships ONLY to residents of the United States or its territories, U.S. servicemen/women abroad,
and ONLY via the U.S. Postal Service.
PLEASE DO NOT REQUEST ANY OTHER CARRIER FOR SHIPPING!
IT WILL ONLY SLOW YOUR ORDER DOWN FOR ME TO HAVE TO CONTACT YOU.
Your shopping cart is set at PRIORITY MAIL as your default shipper.
Some larger orders of crystal and pewter can be HEAVY! The U.S. Postal Service has just issued a new FLAT RATE Priority shipping box which holds up to TWICE the normal items than the traditional 'cube' shipping boxes! So no matter how far away you live from Pennsylvania, or how heavy your order, as long as your items can safely fit in the new Flat Rate box, you will not pay more than $11.40! So go ahead... order! *:-) Crystal Cove will credit your 'automatic' e-receipt for the difference! Please note that the 'average' order (up to 1 lb.) only costs between $5.and $6. for postage! |
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SEE CUSTOMER COMMENTS
Be happy! I've been in real-world business for many years and govern CRYSTAL COVE
with the same professional and honest manner.
Once you have ordered from Priscilla Prisms you will be a believer!
Priscilla Prisms is a member of the Pennsylvania State Chamber of Commerce,
and the Berks County (PA) Chamber of Commerce
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CATALOGUE POLICY
My website IS my catalogue!
I've worked very hard to present thorough and detailed descriptions and photographs.
MUCH more than manufacturers' catalogues normally contain.
Unlike a hardcopy catalogue, CRYSTAL COVE can be easily updated and enhanced
to show the very latest offerings.
Printed catalogues are also VERY expensive!
I try to keep prices friendly!
Feel free to ask any questions about any particular item(s).
But
please do not request a printed catalogue.
There is no such animal!
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IF you are from CALIFORNIA, you must click HERE
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It is your responsibility as customer, to provide ACCURATE mailing address information, You know your mail delivery personnel and times best,
Crystal Cove provides DELIVERY CONFIRMATION service on every package,
If for some reason you do NOT receive your package, and the delivery confirmation tracking service
~~~~~~~~~~~~~~~~~~ Then, in the event (very very very rare) of a lost package, the customer has recourse In other words, Crystal Cove's responsiblity for the delivery of your package ends See Delivery Policy directly above.
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You may trust your information will not be sold, nor used for purposes of advertising or soliciting.
Only occasionally, Crystal Cove may offer a special discount or announce a new product and may hand pick certain customers to directly inform of said offer.
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~ Suggested Purchase Minimums ~ Shipping Info ~ C.O.D. Policy ~ Payments by MAIL ~ Catalogue Policy ~ Privacy Statement ~ Customer Comments ~ Return Policy ~ E mail me ~ Delivery Responsibility ~ Insurance Policy ~ Back to Main Page
CRYSTAL COVE strives to ship your order within one business day via PRIORITY mail.
Please do not request special or emergency shipping, or using any carrier other than the US Postal Service.
PRIORITY MAIL ONLY.~~~ RETURN POLICY ~~~
CRYSTAL COVE is proud to offer only first quality products.
Pictures and descriptions are genuine and in no way meant to misrepresent size or quality.
All items are carefully inspected and packaged before shipping (by me!).
But in the unlikely event you must return any item(s) from Crystal Cove,
you must inform me immediately upon its arrival
of any damages, mistakes, or dissatisfaction.
You will receive a full refund of your actual purchase price, after the receipt of the returned items in the same condition they arrived.
CRYSTAL COVE will also pay for regular parcel post postage to return damaged-in-shipment goods,
as well as for shipping those replacement items back to you.
Crystal Cove reserves the right to mail replacement items via regular mail or Parcel Post.
Any items received incorrectly, or in incorrect amounts from the original order (very very very rare),
of course will be replaced or returned at the expense of Crystal Cove, including shipping costs.
However, shipping costs both to and from your home or business for any reason other than damage or mistakes, are not reimbursed or refundable. That money belongs to the Post Office :-))
(see below for RESPONSIBILITY for DELIVERY)RESPONSIBILITY for DELIVERY
Once Crystal Cove turns over your package(s) to the United States Post Office, it is helpless to affect delivery.
AND to be alert for either your package,
or a notice from the Post Office that delivery was attempted, within 2 - 4 business days.
so you might want to alert either a neighbor or your mailperson
to any special instructions on where to place your package
if you are not home during the day.
and is willing to track your package if you haven't received it in a timely manner.
Email me after 5 business days if you haven't received your order!
on the U.S. Postal website declares it to have been delivered,
the responsibility falls on the customer to contact his/her local Post Office.
(see below for options for INSURANCE coverage)INSURANCE POLICY
Crystal Cove does not automatically insure your package, in order to keep mailing costs at a minimum.
If you desire insurance, you must STATE SO, in the 'comments' box on your order form,
and be willing to accept the extra cost on your credit card total.
(usually around $2 - $3 depending on your order).
with his/her local Post Office, to recover damages.
once it has been officially mailed.PRIVACY STATEMENT
Crystal Cove has no intention, implicit or otherwise, to use your name, email or mailing address, phone number, nor any sensitive credit information for any reason other than processing your order. Your information is accessible only to Priscilla Prisms, through the use of TWO passwords.
Believe me, I don't want to share my customers with anybody!
Email me with any questions you may have!
Please, no wholesale or catalogue inquiries!
© 1998 - 2010 Priscilla Prisms
All Rights Reserved